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The General Data Protection Regulation (GDPR)

The General Data Protection Regulation (“GDPR”)

We would like to let you know that we have updated our privacy policy and this can now be found on ourwebsite.

Carpet Smart respects your privacy and we are committed to protecting your personal data. Ourprivacy policy will inform you as to how we look after your personal data when you visit our website(regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if yourpersonal data changes during your relationship with us.

Personal data, or personal information, means any information about an individual from which that person canbe identified. It does not include data where the identity has been removed (anonymous data).

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you such as identity data,contact data, technical data, usage data, profile data and marketing data.

We do not collect any special categories of personal data about you such as ethnicity, religious beliefs, healthand genetic data.

How is your personal data collected?

You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone,email or otherwise.

As you interact with our website, we may automatically collect technical data about your equipment, browsingactions and patterns. We collect this personal data by using cookies, and other similar technologies. We have acookie policy on our website.

We may receive personal data about you from various third parties and public sources such as analyticsproviders; advertising networks; and search information providers as well as from publicly available sources.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal datain the following circumstances:

    • Where we need to perform the contract we are about to enter into or have entered into with you.
    • Where it is necessary for our legitimate interests (or those of a third party) and your interests and
      fundamental rights do not override those interests.
    • Where we need to comply with a legal or regulatory obligation.

    Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation tosending third party direct marketing communications to you via email or text message. You have the right towithdraw consent to marketing at any time
    by emailing


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